Returns & Refunds policy

Effective Date: 10/05/2025

At Flyora, we provide assistance with flight bookings, modifications, and general travel support. We are not a direct airline or ticketing platform, and we do not issue or charge for tickets ourselves.

1. Service Scope

Our service is limited to:

• Assisting users in connecting with airline support

• Providing help with booking or changing travel plans

• Offering general flight-related customer service

We do not process payments or issue flight tickets directly.

2. Refunds

Since we do not sell any tickets, issue bookings, or process payments, we do not offer monetary refunds. All transactions, bookings, and payments are handled directly by the airline or third-party provider you’re connected with.

If you need a refund for a flight ticket, you must contact the airline or booking provider directly, as their refund policies apply.

3. Cancellations or Changes

We are happy to assist you with:

• Finding the appropriate contact for your airline

• Guiding you through the cancellation or rescheduling process

• Providing general information about airline policies

All cancellations and changes are subject to the airline’s own terms and conditions. We cannot guarantee changes, cancellations, or refunds on their behalf.

4. Non-Refundable Service

If you contact our support line and receive assistance from one of our representatives, please note that the support provided is non-refundable, as it relates to time-based consultation and guidance.

5. Contact Us

If you have any concerns or questions regarding our policies or the service you received, feel free to reach out:

📞 Phone: (888) 217-8913
📧 Email: support@flyora.site